- Change your view and increase your knowledge for the new culture.
- The western view of delivering direct bad news is not the universal way, sometimes feelings and emotions does matter.
- First find out context (high and low context culture) and then delivered the bad news according to it.
- Even Asian method (delivering bad news indirectly) is sometimes leaded to misinterpretations and confusions.
- Sometimes you have to deliver bad news that you have never addressed before.
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